Terminology Management

To say the same thing using different words – what was praised in school and is common practice in politics torpedoes the efficiency of processes in everyday business. The result: misunderstandings and increased translation costs.

Terminology Management

Terminology management defines consistent corporate language and thus ensures clear, comprehensible communication with customers. This increases the recognizability of the company's own products on the market.

As a result, cross-departmental, enterprise-wide terminology management leads to the following benefits:

  • Fewer queries; reduced throughput times and error rates
  • Less effort for new translations
  • Better comprehensibility and avoidance of misunderstandings with the customer
  • Better information quality through increased consistency

We develop your company-wide terminology management with you by

  • Determining the terms currently being used
  • Detecting synonyms and other ambiguities and determining preferred naming conventions
  • Creating a terminology guide and documenting rules, for example for term creation and the handling of abbreviations and composites

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System landscape for terminology management

We are familiar with the typical system landscape for professional terminology management – from coordination, maintenance, administration, and localization of your terms and designations to checking and controlling your content and texts.

Tools that play a role in this system landscape include:

  • Terminology reconciliation and workflow systems
  • Terminology management systems (TMS)
  • Terminology checking systems and terminology control systems (TCS)
  • Controlled language checkers (CLC)

Talk to us about your specific tasks relating to system selection, introduction or optimization. Our comprehensive consulting is tailored to your wishes and needs.

We advise you independently of manufacturers and solutions:
  • Requirements-driven system selection: Find the right provider and minimize your investment risks.
  • Support during system implementation: We guide you methodically and quickly through the implementation and rollout phase and support you in project and change management.
  • Optimize existing systems: Find hidden potentials and eliminate weak points in a targeted manner.

For information on our approach to system implementations, see System Consulting.

 

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Implementation of terminology processes

Coordinating and defining your corporate language is a company-wide topic that involves people from many departments. A solid process and defined responsibilities form the basis of cooperation.

We will find the right solution for you:
  1. Definition of suitable processes for terminology management
  2. Modeling and visualization of processes, for example in BPMN 2.0
  3. Supporting the implementation of terminology processes

Further detailed information can be found in the Process Consulting section.

 

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